The Customer Engineering Manager for SLED West at Google leads customer engineering teams to provide technical and solution advice to public sector institutions. This role focuses on accelerating workload migration and overcoming technical challenges faced by customers. The manager will foster partnerships with key clients and collaborate with Google Cloud Sales leadership to define strategies for success. The position requires a blend of technical leadership and operational excellence to drive cloud transformation outcomes.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• 3 years of experience as a Pre-Sales Manager or a people manager in a technical customer-facing role within a Sales Engineering team.
• 3 years of experience in leadership roles such as people management, team lead, mentorship, or coaching.
• Ability to travel up to 50% of the time.

• Lead a team of Customer Engineers and build a thriving growth culture.
• Focus on talent strategy and skills development to deliver on cloud transformation outcomes.
• Foster strong partnerships with key customers across the book of business.
• Provide leadership related to cloud, transformation, and relevant industry trends.
• Partner with Google Cloud Sales leadership to define technical go-to-market strategies.
• Balance technical leadership with operational excellence by leading workload and opportunity review meetings.
• Work cross-functionally to resolve technical roadblocks affecting customer satisfaction.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.