The role is part of Citi's Data and Regulatory Operations Strategic Change Team, focusing on program strategy and delivery within a global financial institution. The team is responsible for executing strategic change initiatives, including developing Gen AI solutions and driving transformative changes across the organization. The position requires extensive project management experience and the ability to engage with multiple stakeholders. The role emphasizes compliance, risk assessment, and effective communication.

• Extensive experience in project management roles, specifically within Operations.
• Highly-organized and adaptable professional.
• Proficient in managing project scope, direction, coordination, implementation, execution, and control.
• Ability to engage with multiple stakeholders across business, operations, technology, and compliance.
• Proven track record in evaluating process performance and reengineering processes for improvement.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to resolve issues with a broader impact and apply in-depth understanding of concepts and procedures.
• Provides in-depth analysis and innovative solutions.
• Minimum 10 years of experience.

• Review Design Authority requests for completeness and ensure clear impact analysis.
• Represent the DRO team when engaging with stakeholders.
• Prepare presentations for senior management approval.
• Generate reporting on request status and impact for seniors and Finance.
• Track the status of requests from intake through to approval and implementation.
• Manage execution against milestones and budget on projects.
• Engage stakeholders across product and functional domains to drive transformative changes.
• Apply knowledge of Regulatory Reporting and Data concepts to resolve issues.
• Assess and escalate risk when making business decisions.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.