The role is part of the KLA Services team, which focuses on providing high-performance service support for semiconductor manufacturing equipment. Candidates will work closely with customers to ensure optimal system performance through troubleshooting and maintenance. The position requires a solid background in electronics and engineering, along with excellent communication skills. The team thrives on innovation and problem-solving, making it an exciting environment for those who enjoy tackling complex challenges.

• Candidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology, and basic knowledge of plasma processing equipment.
• Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet, and Computer issues to the component level.
• Must have working knowledge of MS DOS, Windows software, and MS Office products.
• Excellent communication and customer interfacing skills are required.
• Good organizational skills and an adaptable approach to working hours, locations, and conditions are necessary.
• Must be able to travel more than 50% of the time to support the customer base as required.

• Provide service support to customers encompassing system commissioning, system breakdown repairs, and preventative maintenance support.
• Generate a close working relationship with customers to enable the company to sell its product portfolio.
• Provide feedback enabling the pro-active identification of product and business process improvements.
• Complete all field reports in a timely manner.
• Perform various physical tasks such as lifting, bending, and working in a clean room environment.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.