The Loan Doc & Proc Assoc Analyst is a developing professional role focused on managing and reviewing loan documentation while supporting various tasks related to the loan process. This position requires a good understanding of industry practices and the ability to communicate effectively with diverse audiences. The role involves processing and closing loans in a complex operations environment and making recommendations for process improvements. The individual will work closely with team members and external customers to ensure quality and compliance in loan documentation.

• 0-2 years of experience in loan processing or related fields
• Basic knowledge of business processes, systems, and tools used in the loan process
• Demonstrate understanding of loan processes, procedures, products, and services
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies, and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhere to policies
• Bachelor’s/University degree or equivalent experience

• Manage preparing and reviewing loan documentation while providing support to various tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Provide day-to-day loan transactional processing, including booking cash transactions and making payments.
• Perform loan reconciliations and input general ledger entries and complex calculations.
• Identify and resolve problems related to loan documentation and processing activities.
• Make recommendations to management to support process improvement.
• Design and analyze moderately complex loan documentation reports to meet management requirements.
• Minimize risk to the bank by understanding and monitoring procedural requirements.
• Timely manage and escalate all requests and issues related to loan processing.
• Interact directly with external customers to disseminate or explain information.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.