The Windows Client Systems Engineer role at Region Services Corporate Infrastructure (RSCI) focuses on delivering robust and highly available Windows desktop services for Amazon's internal customers, particularly in support of the U.S. Government. The position requires a hands-on engineer with a strong technical background to maintain and enhance existing services, ensuring security compliance and effective application deployment. The team values collaboration and innovation, aiming to improve and automate services while mentoring junior members. Candidates must possess an active TS/SCI security clearance with polygraph.

• A current, active US Government Security Clearance of TS/SCI with Polygraph is required.
• An Associate's degree or above, or certifications such as Cloud+, GICSP, GSEC, or SSCP are preferred.
• A minimum of 4+ years supporting Windows OS, including experience with Active Directory, DHCP, PowerShell, ECM, GPO, DNS, 802.1x, and disaster recovery/business continuity.
• Experience with ECM for OS imaging, patching, and software deployment is necessary.
• Clear verbal and written communication skills for creating and collaborating on technical documentation are essential.

• Maintain and enhance existing Windows desktop services and deployment capabilities.
• Fulfill requests for application packaging and deployment, as well as manage break/fix scenarios.
• Collaborate closely with the Security Compliance team to ensure security compliance across desktop environments.
• Drive the design and implementation of new services while finding ways to improve and automate existing services.
• Provide escalation support and mentoring for junior team members.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.