This position is part of the global controls team at AWS, focusing on troubleshooting and project management for building management systems (BMS) and electrical power monitoring systems (EPMS) in data centers. The role involves working with a team of experts to innovate processes and standards while ensuring the efficient operation of critical systems. Candidates will engage in technical support, project execution, and stakeholder management to enhance data center operations. The position requires a strong background in controls and project management within critical environments.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field plus 3+ years of relevant controls experience, OR 8+ years of relevant controls experience in lieu of a degree.
• 3+ years of experience with industrial controls in critical environments such as data centers or pharmaceuticals.
• 2+ years of general project or vendor management experience associated with construction and project execution.
• Experience designing, configuring, programming, installing, troubleshooting, or servicing HVAC Controls or Electrical SCADA systems.
• Experience using common industrial communication protocols such as MQTT, BACnet, and/or MODBUS.
• Demonstrated understanding of engineering documentation and standard operating procedures.
• Registered as a Professional Engineer (PE) or certified Project Management Professional (PMP) is preferred.
• Prior AWS/Amazon experience is a plus.

• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during the life cycle of the data center.
• Review results and action items from quarterly maintenance for BMS and EPMS and take actions to resolve them.
• Develop BMS and EPMS project scope of work, schedule, budget, and level of efforts for projects requested by customers and stakeholders.
• Manage scope, schedule, finance, and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement activities including requests for quotations and proposals, and review vendor proposals.
• Participate in the AWS global on-call schedule to provide immediate BMS and EPMS technical support.
• Attend project-related meetings, coordinate with project leaders, and report status to Controls and stakeholders management.
• Support commissioning activities related to Controls projects in the data centers.
• Review, implement, troubleshoot, and iterate on the controls sequence of operation and provide feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit assigned in-operation data centers to troubleshoot and supervise vendor work.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.