JobsCustomer Support Engineer - PCB
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Customer Support Engineer - PCB

KLA

Location

Austin, TX

Type

Full-time

Posted

7/13/2026

Compensation

$29.19 - $49.62 per hour

Undergraduate with 2+ Years of Experience
H-1B FY202696.3% approval-2% YoY
💎 Strong sponsor

Job description

The role involves providing elite support services to KLA PCB Territory customers, ensuring the performance of Orbotech systems and enhancing customer satisfaction. The position is part of the KLA Services team, which focuses on maintaining high performance and productivity through a range of services. Candidates will need to travel as required to support local customers. The role emphasizes a strong background in electronics and engineering, along with excellent communication skills.

Requirements

  • Candidates should have a solid background in electronics, mechanical engineering, and vacuum technology.
  • Basic knowledge of Printed Circuit Board technologies is required.
  • Must have a solid understanding of WinNT, Win XP, Win7 & 10, Linux, and MS Office products.
  • Excellent communication and customer interfacing skills are essential.
  • An adaptable approach to working hours, locations, and conditions is necessary.
  • Ability to work alone or unsupervised for extended periods, often in difficult conditions.
  • A detailed and logical approach to problem solving is required.
  • Extensive travel is required to support the customer as needed, estimated at 50-60%.

Responsibilities

  • Provide service support to customers encompassing system commissioning, system breakdown repairs, and preventative maintenance support.
  • Generate a close working relationship with customers to enable the company to sell its product portfolio.
  • Accurately complete all field reports.
  • Represent KLA Company culture and values in a respectable manner.

Benefits

  • Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.

H-1B filing history

Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026

Filing entity: Kla Corporation

As of Aug 23, 2026

Initial approvals

63

FY2026

Approval rate

96.3%

FY2026

LCA certified

84

FY2026

Entry-level share

7.1%

FY2026

Initial approvals YoY

-2%

Trend

LCA certified YoY

-79%

Trend

Initial approvals by fiscal year

Approval rate by fiscal year

Continuing vs initial approvals

LCA certified positions by quarter

LCA certified positions by fiscal year

Based on public USCIS and DOL filings; not a sponsorship guarantee.

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