Join Qualcomm's high-impact Customer Engineering team as a Staff Customer Engineer, where you will serve as a technical interface between strategic customers and internal product teams. This role focuses on enabling next-generation server processor platforms and requires a seasoned technical expert who thrives in a fast-paced environment. You will drive customer adoption from concept to commercialization while delivering best-in-class technical support. Collaborating closely with various teams, you will ensure that customer system designs meet high performance and reliability standards.

• Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 4+ years of Hardware Applications Engineering or Hardware Design experience, or a Master's degree with 3+ years, or a PhD with 2+ years of relevant experience.
• Master's Degree in Electrical Engineering, Computer Engineering, or related field is preferred.
• 6+ years of Hardware Applications Engineering or Hardware Design experience in server platform design or customer-facing technical roles is preferred.
• Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment is preferred.
• Deep understanding of high-speed board design principles including DDR5, PCIe Gen6/Gen7, CXL, SerDes, and Ethernet is preferred.
• Experience with system bring-up and debug tools such as oscilloscopes and logic analyzers is preferred.
• Familiarity with system firmware interactions during hardware validation is preferred.
• Exposure to server platform compliance and interoperability standards is preferred.
• Programming or scripting experience to aid automation or debug is preferred.
• Excellent communication, organizational, and leadership skills are required.

• Provide hardware support for strategic customers adopting server processor SoCs.
• Act as a technical interface for customer hardware teams during design, bring-up, validation, and deployment phases.
• Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans.
• Support SoC interface validation and debug across high-speed interfaces.
• Collaborate closely with internal engineering, software, validation, and product teams to address technical challenges.
• Identify gaps in customer and internal design expectations and propose practical solutions.
• Familiarize with reference platforms and platform implementation guides to support customer development.
• Develop and deliver high-quality technical documentation, training, and onboarding material for customer enablement.
• Drive continuous improvement of support processes and infrastructure across customer engagements.

• Qualcomm offers competitive compensation, annual bonuses, stock programs, comprehensive healthcare coverage, retirement plans, wellness programs, parental leave, flexible work options, and professional development opportunities.