The Customer Engagement Application Engineer role at KLA focuses on providing technical applications support for reticle and photomask inspection systems. This position is part of the Global Products Group, which is dedicated to advancing semiconductor manufacturing technologies. The ideal candidate will possess strong project management and communication skills, working closely with customers and internal teams to enhance product benefits. The role requires travel to customer sites and involves various pre-sales activities.

• Master's Level Degree with no related work experience or Bachelor's Level Degree with 2 years of related work experience.
• Strong project management skills.
• Excellent communication skills.

• Provide technical applications support for the development and implementation of KLA reticle and photomask inspection systems.
• Conduct acceptance tests, customer training, recipe setup, project execution, and alpha/beta testing.
• Assist marketing and Account Sales in assessing potential applications of company products to meet customer needs.
• Provide follow-up support in disseminating technical information on specific applications.
• Escalate field applications issues to the product division and follow up for issue resolution.
• Work with customers and divisions to improve the benefits of reticle inspectors.
• Generate best known methods, project summary reports, customer use case summaries, and product value pitch information.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.