Citi is seeking a Payment Network Expense and Operations Analyst to oversee financial management and billing operations related to Mastercard and Visa networks. This role requires collaboration across finance, product, and technology teams to enhance expense management and financial controls. The analyst will leverage their expertise in card payment economics to ensure accurate and efficient network billing. This position offers significant ownership and visibility within the organization, impacting Citi's global payment operations.

• 6–10 years of experience in financial analysis, expense management, or network billing operations within financial services or payments.
• Hands-on experience managing billing relationships with Visa, Mastercard, or other card payment networks.
• Demonstrated ability to analyze complex billing data, identify discrepancies, and drive resolution with cross-functional stakeholders.
• Advanced proficiency in Microsoft Excel and PowerPoint, applied to financial modeling, reporting, and executive-level communication.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment where requirements can shift rapidly.
• Clear and concise written and verbal communication skills, with the ability to present financial findings to non-specialist audiences.
• Bachelor's degree or equivalent university qualification in finance, business, or a related field.

• Review, validate, and reconcile monthly and weekly invoices from Mastercard and Visa to confirm that charges are accurate and consistent with contractual agreements.
• Investigate billing discrepancies, identify root causes, and coordinate resolution with internal teams and external network partners to ensure timely and accurate outcomes.
• Develop monthly and annual network expense reports, surfacing key business drivers, emerging cost trends, and fee changes derived from network rules and bulletins.
• Monitor network pricing, fees, assessments, and service charges to verify ongoing compliance with negotiated terms and flag deviations for action.
• Translate contract pricing terms into operational billing controls and validation processes to support effective contract implementation.
• Partner with Finance and Product teams to incorporate billing changes into financial forecasts and assess the cost impact of new products, initiatives, and capabilities.
• Identify and implement improvements to expense management workflows, including automation of manual processes and strengthening of financial controls.
• Maintain clear, accurate documentation of billing methodologies, controls, and operating procedures to support consistency and audit readiness.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.