The Infrastructure Lab Engineer role focuses on supporting large-scale device lab environments that facilitate hardware and software development across various engineering teams. The position emphasizes operational excellence through automation and data-driven workflows to enhance device readiness and lab efficiency. The ideal candidate will work on complex operational challenges while contributing to the adoption of AI-assisted processes. This role requires a motivated individual who thrives in a fast-paced environment and values teamwork and innovation.

• 2-3+ years of experience supporting software services in a Unix-based environment
• Basic scripting experience in Shell or Python
• Familiarity with configuration management tools such as Puppet or Ansible
• Working knowledge of Git or other source control systems
• Strong communication skills and ability to collaborate effectively with engineering teams
• Basic understanding of LAN networking concepts such as DNS and DHCP
• Experience supporting macOS and/or iOS devices in a lab environment

• Support large-scale device lab environments for hardware and software development
• Drive operational excellence through automation and telemetry
• Identify opportunities to improve operational efficiency using data-driven insights
• Support AI-assisted and automated workflows to enhance device health and lab reliability
• Troubleshoot hardware, software, and infrastructure issues
• Leverage operational metrics to identify bottlenecks and drive improvements

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.