The Product Installation Engineer at KLA is a crucial role that serves as the first point of contact between customers and advanced KLA equipment. This position focuses on the on-time installation and qualification of complex capital equipment, ensuring customer satisfaction and performance standards are met. The role requires extensive travel to customer sites worldwide and collaboration with various teams to verify system performance. The KLA Services team emphasizes innovation and technical excellence in supporting the semiconductor manufacturing ecosystem.

• Associates degree in Science, Engineering, or Technology or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
• Strong knowledge of electronics, optics, mechanical, electro-mechanical, and electro-optical systems is necessary.
• Experience with high-vacuum systems is strongly preferred.
• Proficiency in Microsoft Office applications is required.
• Excellent analytical, problem-solving, and troubleshooting abilities are essential.
• Strong verbal, written, and interpersonal communication skills are needed.
• Ability to work effectively across cultures, functions, and geographies is important.

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards.
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
• Collaborate cross-functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
• Provide clear status updates to all stakeholders throughout the installation process.
• Complete installation documentation and administrative requirements accurately and on time.
• Secure warranty sign-off on newly installed tools.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.