The ADC Engineer role at AWS involves supporting U.S. Intelligence Community and Defense agencies by implementing innovative cloud computing solutions. The position focuses on troubleshooting, operations support, and automating operational tasks within Amazon Dedicated Clouds. Engineers will work with a dedicated team to enhance customer experience and resolve technical issues. This role requires maintaining an active TS/SCI security clearance and offers opportunities for career growth within a diverse and inclusive culture.

• High school diploma or equivalent, or A+ or CND or Network+ or Security+ certification.
• 1+ years of systems administration experience in Linux/Windows.
• Experience with scripting languages such as Python, Java, Perl, PHP, Ruby, Bash, or Shell.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• 1+ years of experience with cloud computing technologies.
• 1+ years of networking and troubleshooting experience.
• 1+ years of experience with support procedures and methodologies for production computing environments.
• Experience automating routine tasks.

• Own and advance mission critical services in Amazon Dedicated Clouds.
• Investigate and resolve customer issues and operational concerns in a timely manner.
• Work with demanding customers to address specific needs across a full suite of services.
• Collaborate with team members to automate operational processes.
• Identify and mitigate defects in implementations to ensure high availability.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.