The role is focused on providing technical support and installation services for KLA's semiconductor manufacturing technologies. The KLA Services team, based in Milpitas, CA, emphasizes innovation and collaboration to maintain high performance and productivity of products. The position involves troubleshooting complex technical issues, mentoring junior engineers, and ensuring effective communication with customers. The ideal candidate will work closely with service engineers and factory experts to resolve installation-related challenges.

• Doctorate degree with 5 years of related work experience, Master's degree with 8 years of experience, or Bachelor's degree with 12 years of experience.
• Strong problem-solving skills and the ability to analyze complex technical issues.

• Oversee the deliverables and processes related to installation.
• Lead the evaluation, diagnosis, and troubleshooting of technical equipment problems.
• Prepare field service reports and ensure consistency and accuracy in documentation.
• Mentor junior engineers and provide technical assistance at customer sites.
• Perform model change upgrades and develop new processes for installation.
• Manage international travel requirements and provide guidance on personal finance.
• Provide on-the-job training and share best practices with junior engineers.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.