In this role, you will act as the central technical resource interfacing with various teams such as Software and Hardware design engineering, manufacturing, and technical support. The focus is on optimizing serviceability and reliability throughout the Product Life Cycle while driving continuous improvement in system performance. You will work closely with design teams to incorporate features that enhance KLA's service business. This position requires a strong understanding of system operations and the ability to analyze and improve product service revenue performance.

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years.
• Strong knowledge of overall system operation, system integration, and system calibrations.
• Ability to influence early Product Life Cycle designs to optimize service business features.

• Serve as the central technical resource/interface with various teams throughout the Product Life Cycle.
• Optimize serviceability and reduce cost-of-service through all stages of the Product Life Cycle.
• Drive continuous improvement of system hardware, diagnostics, software, tooling, and training.
• Prepare Cost of Service models during the initial concept phase and update them as new information becomes available.
• Travel to Beta sites for support of new tool installations/upgrades and for escalation support for new products.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.