The Service Reliability Engineer (SRE) role within the AiDP Production Engineering team focuses on configuring, tuning, and ensuring the resilience of complex, multi-tiered systems. This position combines strategic architectural design with hands-on technical execution to optimize application performance, stability, and availability. The team manages critical data pipelines and applications across both bare-metal and cloud platforms, handling vast amounts of data to support Apple's key business functions. Engineers in this role will have the opportunity to make a significant impact on the efficiency and intelligence of data infrastructure.

• 4+ years of experience in cloud-native services, including ETL frameworks like Apache Spark and Flink.
• 4+ years of experience in messaging systems such as Kafka and cloud infrastructure services like AWS, GCP, and Kubernetes.
• 4+ years of experience in modern and distributed databases such as Snowflake, Cassandra, SingleStore, and SAP HANA.
• 4+ years of programming experience in Python or Java.
• BS/MS in computer science or equivalent experience.
• Solid understanding of system design, data structures, and incident management best practices.
• Experience using observability tools such as Prometheus, Grafana, and CloudWatch.
• Strong expertise in troubleshooting complex production issues.

• Configure and tune complex, multi-tiered systems to achieve optimal application performance.
• Ensure the resilience and stability of critical data pipelines and applications.
• Conduct performance analysis and troubleshoot large-scale distributed systems.
• Collaborate with multiple teams to understand and improve complex architectures.
• Drive system reliability improvements and perform root cause analysis for incidents.
• Utilize GenAI or automation tools for issue detection, alerting, or remediation.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.