The senior SRE leader will own and evolve Apple's observability and monitoring platform, which is crucial for the reliability of Apple's cloud services. This role involves setting technical direction for operational excellence while mentoring engineers and driving automation. The successful candidate will lead a team focused on solving complex reliability and scale problems, integrating monitoring across various infrastructures. This position requires a strong aptitude for technical leadership and people management, fostering a culture of high trust and inclusivity.

• 5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams
• Experience hiring and leading engineers, with a desire to build, grow, and mentor a team
• Deep understanding of observability systems and practices, including metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale
• Strong systems background, comfortable troubleshooting across the full stack including network, OS, container runtime, and application
• Experience operating large-scale, multi-tenant distributed systems in production, including Kubernetes environments
• Practical knowledge of shell/bash scripting and at least one higher-level production language, preferably Python
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations
• Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience
• Deep familiarity with the Prometheus ecosystem and cloud-native observability stacks
• Experience with third-party cloud platforms such as AWS, GCP, or Azure and infrastructure as code tools like Terraform or Ansible
• Comfortable with open-source configuration management and orchestration tools
• Demonstrable knowledge of TCP/IP, HTTP, web application security, and multi-tier web application architectures
• Experience running infrastructure as an internal managed service with defined SLAs
• Familiarity with microservices architecture and container orchestration with Kubernetes at scale
• Background in capacity planning, performance engineering, or infrastructure architecture
• Track record of driving cultural and process transformation within SRE organizations
• Experience building or deploying AI-powered operational tooling
• Ability to communicate effectively with different audiences

• Own and evolve the observability and monitoring platform for Apple's cloud services
• Set technical direction for reliability and operational excellence
• Mentor engineers and drive automation initiatives
• Lead engineers in solving reliability and scale problems
• Integrate monitoring across disparate infrastructures, hardware, software, application, and network layers
• Build a team culture that makes SRE sustainable and rewarding
• Drive cross-functional initiatives to completion
• Anticipate and balance the needs of multiple stakeholders
• Communicate effectively at the executive level

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.