JobsProduct Support Engineer, Optimus Diagnostics
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Product Support Engineer, Optimus Diagnostics

Tesla

Location

Palo Alto, CA

Type

Full-time

Posted

7/29/2026

Compensation

$113,424 - $248,880 a year

Undergraduate with 2+ Years of Experience
H-1B FY202692.9% approval+1% YoY
👑 Elite sponsor

Job description

The role involves working on Tesla's Optimus robot program, focusing on diagnostics and service tools to troubleshoot and repair the robot. The Diagnostics Engineering team collaborates with service, manufacturing, firmware, and hardware partners to enhance the robot's understandability and repairability. This hands-on position requires direct interaction with the robot and emphasizes quick issue resolution as the program transitions from prototype to production. The ideal candidate will contribute to improving diagnostic tools and workflows based on real-world observations.

Requirements

  • A degree in Robotics, Computer Science, Electrical Engineering, Mechanical Engineering, or equivalent experience is required.
  • Experience in Python, C/C++, and/or embedded systems is necessary.
  • Knowledge of complex electromechanical systems and sensor, actuator, and controller interactions is essential.
  • Strong software fundamentals and system design instincts are required.
  • Clear communication skills to explain complex failures to diverse audiences are needed.
  • Hands-on experience with robots and familiarity with robotics protocols such as CAN, EtherCAT, and Ethernet is preferred.
  • Experience in building UI/visualization for real-time systems is preferred.
  • Prior experience in a diagnostic, test, or field-support role for a physical product is preferred.

Responsibilities

  • Debug Optimus robots alongside service and manufacturing personnel.
  • Design and develop diagnostic applications, including 3D visualizations of robot state, joint positions, sensor data, and system health.
  • Partner with firmware and hardware engineers to define on-board diagnostics capabilities, telemetry interfaces, and alerting.
  • Turn real pain points from engineers and technicians into better tools and workflows.
  • Create diagnostic procedures, automated test sequences, and self-check routines that reduce mean time to resolution.
  • Analyze field and factory data for recurring failure patterns and drive fixes with hardware and software teams.
  • Continuously improve diagnostic and repair tooling based on observations from the floor.

Benefits

  • Employees at Tesla are often offered day-one coverage with multiple medical options (some at $0 paycheck cost), dental/vision, company HSA contributions, a 401(k) match, and equity programs. Most roles also include paid time off and holidays, family-building support, employee assistance, commuter and childcare benefits, and access to discounts and wellness programs.

H-1B filing history

Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026

Filing entity: Tesla Inc

As of Jul 17, 2026

Initial approvals

644

FY2026

Approval rate

92.9%

FY2026

LCA certified

1,444

FY2026

Entry-level share

2.1%

FY2026

Initial approvals YoY

+1%

Trend

LCA certified YoY

-60%

Trend

Initial approvals by fiscal year

Approval rate by fiscal year

Continuing vs initial approvals

LCA certified positions by quarter

LCA certified positions by fiscal year

Based on public USCIS and DOL filings; not a sponsorship guarantee.

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