This role is for a senior Site Reliability Engineering (SRE) leader responsible for the strategic direction of Apple's Maps serving infrastructure. The position focuses on ensuring the reliability, scalability, and operational excellence of widely used services. The leader will collaborate with engineering, product, and operations teams to shape the roadmap for the serving platform. This position also emphasizes the integration of AI technologies to enhance SRE practices and drive transformation within the organization.

• 10-15+ years of experience in SRE or adjacent disciplines, with at least 10 years in senior management roles.
• Demonstrated experience leading SRE organizations supporting large-scale, user-facing distributed services.
• Strong technical proficiency in Linux fundamentals, distributed systems concepts, networking, and infrastructure at scale.
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations.
• Ability to read and understand code produced by LLMs and evaluate its suitability for production use.
• Proven ability to communicate at the executive level and negotiate across organizational boundaries.
• Experience with cloud infrastructure (AWS, GCP) and Kubernetes at scale.
• Background in capacity planning, performance engineering, or infrastructure architecture.
• Experience building or deploying AI-powered operational tooling (AIOps, intelligent alerting, automated diagnostics).
• Hands-on experience with LLM-based developer/SRE productivity tools.
• Track record of driving AI adoption within engineering teams.
• Experience operating services at Apple-scale user volumes.

• Set the strategic direction for the Maps serving infrastructure.
• Lead an organization of SREs to ensure reliability and operational excellence.
• Collaborate with engineering, product, and operations partners to shape the roadmap for the serving platform.
• Drive the transformation of SRE practices through the integration of AI technologies.
• Define and execute an AI strategy for the SRE organization.
• Communicate effectively at the executive level and negotiate across organizational boundaries.
• Oversee the deployment of AI-powered operational tooling to enhance SRE operations.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.