The Senior Software Development Engineer will lead the technical strategy for Amazon's device observability infrastructure, focusing on building and innovating device software features. This role involves collaborating with various teams to enhance customer intelligence and decision support across Amazon's device ecosystem. The engineer will be responsible for designing scalable systems that capture device interactions and improve product experiences. The position requires a seasoned engineer with a passion for large-scale data systems and a commitment to delivering high-quality software.

• 5+ years of non-internship professional software development experience
• 5+ years of programming experience with at least one software programming language
• 5+ years of experience leading design or architecture of new and existing systems
• Experience as a mentor, tech lead, or leading an engineering team
• 5+ years of experience in the full software development life cycle
• Bachelor's degree in computer science or equivalent

• Own the technical roadmap for device observability infrastructure across Amazon's devices portfolio.
• Design and implement scalable, fault-tolerant provisioning workflows and telemetry pipelines.
• Partner with teams across various device categories on firmware strategy and instrumentation architecture.
• Lead incident response efforts and improve time-to-production metrics.
• Define and monitor KPIs for consistency and reliability across a multi-device portfolio.
• Mentor engineers through code reviews and design guidance.
• Drive improvements in CI/CD pipelines and deployment automation.
• Translate business requirements into technical designs with clear milestones.
• Communicate progress, risks, and trade-offs through written narratives and design documents.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.