The Field Test Support Engineer is responsible for executing test case instructions and reporting discrepancies in both test and customer environments. This role involves performing regression testing and analyzing automated test results to ensure software quality. The engineer will also write test cases for new features and maintain lab and test farm operations. Successful candidates will thrive in fast-paced environments and manage multiple assignments effectively.

• 1+ years of Quality Assurance/testing domain experience
• Experience in the Linux environment
• Bachelor's degree within the last 12 months in engineering, statistics, computer science, mathematics, or a related quantitative field
• Experience in Unix or working with device technologies under development
• Familiarity with flashing firmware and basic device debugging
• Knowledge or experience in Embedded and App testing
• Experience working in fast-paced environments

• Execute test cases prepared for testing software builds
• Perform test case execution and report bugs accurately
• Understand testing procedures and guidelines for new builds/releases
• Write test cases/scenarios for new features/modules
• Perform regression and repetitive testing exercises to qualify builds without compromising on quality
• Use software tools like dashboards for data capture on a daily basis
• Capture results, communicate and escalate failures, and provide individual status reports
• Raise all failures/doubts related to the execution of test cases in the clarification portal and close them as per the SLAs
• Maintain lab and test farm operations
• Execute automated tests and analyze the test results
• Perform testing in the field to certify the final software build

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.