The Senior Data Analyst will play a crucial role in the KYC Modernization initiative, focusing on transforming global KYC processes through data-driven insights. This position requires a highly analytical and proactive individual who will serve as the analytical engine for the daily War Room, identifying root causes of delays and providing actionable recommendations. The role emphasizes replacing narrative-based updates with clear, predictive tools derived from Jira and Zephyr data. The analyst will collaborate with various teams to ensure compliance and enhance regulatory reporting processes.

• 5-8 years of experience as a Business Analyst with a focus on regulatory reporting, internal audit, compliance, or risk management within the financial services industry.
• Proven experience in requirements gathering, process analysis, and solution design for complex financial systems or operational processes.
• Strong understanding of consumer financial services and Know Your Customer (KYC) processes.
• Demonstrated ability to build internal relationships with broader stakeholders across a franchise.
• Bachelor’s/University degree or equivalent experience.

• Analyze and define business requirements for regulatory reporting initiatives and internal audit findings remediation.
• Collaborate with Operations, Business, Technology, and Control functions to translate complex regulatory requirements into actionable specifications.
• Facilitate the resolution of complex issues identified through internal audits or regulatory reviews.
• Develop and maintain documentation for regulatory reporting processes and internal control procedures.
• Provide detailed analysis of data and systems to support regulatory reporting requirements.
• Communicate status updates, potential risks, and identified issues related to regulatory reporting or internal audit remediation activities.
• Assist with business case development, conduct gap analysis, and perform feasibility studies.
• Implement advanced strategies for gathering, reviewing, and analyzing data and process requirements.
• Meet with end-users and subject matter experts to understand business needs and document requirements.
• Review Functional Specifications against Business Requirements to ensure Technology solutions meet end-user needs.
• Prioritize requirements based on regulatory mandates and business criticality.
• Partner with Technology, Product, and Operations teams to prioritize the implementation of analytical tools.
• Apply strategic business process modeling and quality management techniques in regulatory processes.
• Collaborate with Technology on risk assessment and mitigation plans for regulatory and audit issues.
• Prepare analysis and summaries for post-implementation reviews and conduct continuous process improvement reviews.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.