The Apple Services Engineering team is looking for a hands-on technical program manager to lead projects within the Service Reliability Engineering (SRE) team. This role focuses on defining, prioritizing, planning, and delivering a portfolio of technical and infrastructure projects that enhance the customer experience. The ideal candidate will thrive in a fast-paced environment, managing complex systems and interdependencies while fostering collaboration among cross-functional teams. Strong communication and leadership skills are essential for success in this role.

• BS in computer science or related field.
• 5+ years of experience in software development project management for Site Reliability Engineering, DevOps, or Infrastructure domains.
• Experience leading large scale Infrastructure programs with a focus on Cloud environments.
• Experience with Kubernetes is a big plus.
• Agile project experience with evidence and able to demonstrate knowledge of SCRUM background and/or played the role of a Scrum Master is a plus.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong verbal and written communication skills to represent at all levels of the organization.

• Partner with SRE leaders and the Engineering Program Manager team to define and deliver project portfolios.
• Lead projects of varying scale and complexity with cross-functional development and SRE teams.
• Facilitate and execute on strategic decisions while keeping a pulse on industry developments.
• Support the development of process improvements and standard operating procedures.
• Evaluate new requests and information in light of complex system interdependencies.
• Act as a business product thought problem solver, analyzing business risks and needs.
• Coordinate technical design discussions among multiple teams and partners.
• Handle multiple simultaneous end-to-end infrastructure projects.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.