The role at Marcus by Goldman Sachs involves managing day-to-day operations related to money movement processes. The focus is on ensuring timely completion of incoming and outgoing wires while addressing customer inquiries to maintain satisfaction. The position requires collaboration with stakeholders to identify process improvements and document workflows. The ideal candidate will also prepare communication materials for senior leadership and proactively resolve potential issues.

• Associate's degree or equivalent military experience
• General understanding of basic money movement process flows
• Excellent communication skills, both written and verbal

• Manage day-to-day operations to ensure incoming and outgoing wire are completed within service level.
• Manage Money Movement General Ledgers exceptions and escalations timely.
• Oversee ACH Exception process flow and Outgoing wire processing.
• Address escalated customer inquiries quickly to ensure customer satisfaction.
• Assess current processes, identify bottlenecks, and trends and propose process improvements.
• Partner with stakeholders to make improvements and document workflows.
• Work with leadership to ensure deliverables are provided timely.
• Prepare detailed communication materials, both presentations and memos, for senior leadership.
• Proactively resolve potential issues, with escalation as appropriate.

• Employees at Goldman Sachs are often offered comprehensive benefits, including medical, dental, life and disability coverage, generous vacation and holidays, and robust wellness resources such as EAP counseling, medical advocacy, on-site/virtual health services, and fitness support. Financial perks typically include retirement savings programs, live financial education, education support, and wealth-creation opportunities through equity awards and select investment programs. Many locations also provide family benefits (childcare resources, parental and family leaves, adoption/surrogacy support) and flexible work options like part-time schedules, job sharing, telecommuting, and alternate hours.