The role is for a Software Development Engineer within the AWS Applied AI Solutions organization, focusing on developing innovative AI-powered customer experience solutions. The team aims to build modern contact centers in the cloud, addressing complex engineering challenges. Candidates will have the opportunity to design and deliver scalable systems while maintaining a strong customer focus. This position offers a chance to shape technology and products in a fast-growing business environment.

• 3+ years of non-internship professional software development experience
• 2+ years of design or architecture experience of new and existing systems
• 1+ years of software development engineer or related occupational experience
• 1+ years of experience designing and developing large-scale software applications using C#, C++, Java, or Perl
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Develop the next generation contact center solutions
• Design and deliver scalable and resilient systems
• Maintain a constant customer focus throughout the development process

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.