Rivian is seeking a Field Quality and Reliability Engineer to enhance vehicle performance and customer experience by analyzing field data and identifying reliability trends. This role focuses on early detection of failures and driving technical problem-solving across various teams. The engineer will work collaboratively with technical support, design, manufacturing, and quality teams to improve product reliability. The ideal candidate will have a strong background in mechanical engineering and experience in automotive quality and reliability.

• Bachelor of Science in Mechanical Engineering or a related engineering field
• Experience in automotive manufacturing, automotive quality, reliability engineering, or a related technical role
• Strong analytical skills with experience interpreting field and manufacturing data
• Working knowledge of reliability statistics, data analysis, and trend monitoring
• Experience supporting root cause investigations and driving issues through containment and corrective action
• Ability to work cross-functionally and communicate clearly with technical and non-technical stakeholders
• Working knowledge of Python, SQL, or similar tools for data analysis

• Apply field quality and reliability engineering methods to improve vehicle performance and customer experience for Vehicle Mechanical systems
• Analyze field, service, warranty, and manufacturing data to identify reliability trends, bad actors, and emerging failure modes
• Use reliability statistics and trend analysis to detect early life failures and proactively identify wear-out failures in the field
• Develop clear risk assessments and communicate issue severity, frequency, and business impact to cross-functional stakeholders
• Lead and support technical investigations using a data-driven approach to identify failure patterns, isolate root causes, and define next actions
• Drive issues to resolution by partnering with technical support, engineering, manufacturing, service, supplier quality, and other cross-functional teams
• Support root cause analysis activities with structured problem-solving methods and evidence-based decision-making
• Create analyses ranging from simple time-in-service or mileage-based studies to deeper reliability and degradation assessments
• Develop reliability insights and forecasts that help teams prioritize containment, corrective actions, and long-term product improvements
• Translate field findings into recommendations for design improvements, manufacturing process improvements, service actions, and test method updates
• Monitor the effectiveness of corrective actions and confirm that implemented countermeasures reduce field failure risk

• Employees at Rivian are often offered comprehensive health, dental, and vision insurance, a 401(k) with company match, ESPP and potential RSU grants, performance bonuses, and generous time off including paid parental and sick leave. Perks can include 24/7 mental-health coaching and therapy, Hinge Health for Anthem enrollees, tuition assistance and professional development, plus on-site food and a wide range of employee discounts on items like computers, mobile phones, home loans, and pet care.