The Senior Software Engineer role on the Microsoft Communications team focuses on building and scaling AI-powered tools to enhance communication strategies. The team is dedicated to transforming how communicators leverage artificial intelligence for audience understanding, content creation, and impact measurement. This position involves collaborating with various stakeholders to develop practical solutions for business challenges. The engineer will also ensure responsible AI usage and contribute to a culture of innovation and inclusion.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python.
• Experience building and shipping software, automation, data products, or AI-enabled applications beyond the prototype stage.
• Experience with Large Language Models, agents, retrieval, tool calling, structured outputs, or related AI application patterns.
• Experience working with application programming interfaces, authentication, enterprise data sources, testing, debugging, and source control.
• Experience evaluating AI systems for quality, grounding, safety, reliability, and user value.

• Build agents, workflow automations, data integrations, and applications that address defined communications needs.
• Partner with users to clarify requirements, create prototypes, gather feedback, and improve solutions based on observed usage.
• Write, test, debug, and document maintainable code.
• Integrate approved internal and external data sources using secure APIs and authentication methods.
• Develop evaluation frameworks for accuracy, reliability, grounding, safety, and usefulness.
• Implement appropriate validation, error handling, access controls, monitoring, and human review processes.
• Create clear technical documentation, reusable components, and shared building blocks for future development.
• Partner with various stakeholders to resolve issues and ensure compliance with Microsoft standards.
• Collaborate with external suppliers and partners to design and develop third-party solutions.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.