The CX-STAR organization at Amazon is looking for an experienced software development engineer to innovate support experiences for customers of Amazon's devices and digital products. The role involves building software for various Amazon companion apps and devices, impacting millions of customers globally. The team focuses on creating intelligent self-service solutions and enhancing tech-support tools. Candidates should be passionate about solving complex problems and working with smart home devices.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience, including coding standards and testing
• Bachelor's degree in computer science or equivalent

• Solve difficult engineering problems with elegant and practical code
• Help define engineering best practices and provide technical mentorship to other team members
• Champion the customer by ensuring their needs always come first
• Design and build software for mobile, front-end clients, and server systems
• Showcase industry-leading technical abilities with a breadth and depth of technical knowledge
• Develop creative solutions to seemingly impossible engineering problems
• Build good working relationships within the team by communicating clearly

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.