This role is part of the Enterprise Technology Services (ETS) team at Apple, which focuses on delivering global-scale platforms and services to ensure the security and efficiency of Apple's operations. The team manages critical systems related to identity, device security, and supply chain integration, playing a vital role in supporting the Apple ecosystem. The ideal candidate will thrive in a dynamic environment, tackling complex challenges while collaborating with engineering teams. A strong emphasis is placed on delivering quality solutions and maintaining high standards of reliability.

• 5+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field
• Strong foundation in programming language (Java) or scripting (Python / Bash / LUA)
• Hands-on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)
• Education: Bachelor's or Master's degree in Computer Science or a related field (equivalent practical experience)
• Hands-on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)
• Proficient in Linux and networking concepts (TLS/SSL, DNS, Load Balancers, etc.)
• Experience with source control management such as Git and understanding of CI/CD, Release Engineering, and DevOps
• Understanding of security standards, policies, and cryptography
• Experience with Incident / Problem management and RCA
• Strong Network and Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus
• Good solid understanding using Kubernetes concepts such as networking, Storage, Secrets, Deployments, Containers
• Knowledge or experience in Governance and Compliance
• Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLA & SLO & SLI
• Strong analytical skills

• Develop and maintain global-scale platforms and services for Apple's operations.
• Manage identity, device security, and anti-abuse platforms.
• Oversee supply chain, manufacturing, and partner integration platforms.
• Ensure data protection on over 2.5 billion devices worldwide.
• Collaborate with engineering teams to deliver reliable solutions.
• Utilize monitoring and logging tools to maintain system performance.
• Implement security standards and practices across platforms.
• Participate in incident and problem management processes.
• Contribute to the development of observability and service reliability metrics.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.