The senior Organizational Program Manager will work within Apple Services Engineering to enhance efficiency and establish scalable processes. This role involves partnering with engineering leadership across a large organization and managing complex programs from start to finish. The individual will provide data-driven insights to influence leadership decisions and develop solutions that can be replicated. Additionally, the role requires advising senior leaders on organizational strategy and fostering a collaborative culture.

• 7–10 years of experience as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or equivalent with demonstrated end-to-end program ownership.
• Experience working directly with and influencing senior leaders in a software engineering organization.
• Proven ability to drive programs with measurable outcomes encompassing design, implementation, and iteration.
• Strong understanding of the software development lifecycle and how engineering teams operate.
• Demonstrated ability to analyze organizational data and translate it into clear leadership recommendations.
• Bachelor's degree or equivalent relevant work experience.
• Experience embedded in platform and infrastructure engineering organizations.
• Track record of influencing cross-functional stakeholders and driving alignment without direct authority.
• History of designing scalable processes and frameworks.
• Experience mentoring or developing junior program managers or coordinators.
• Exceptional interpersonal skills with the ability to build trust across functions and global locations.
• Strong organizational skills to manage multiple high-priority workstreams simultaneously.
• Excellent written and verbal communication skills.

• Drive efficiency and build scalable processes within the engineering organization.
• Own complex programs end-to-end and provide data-driven insights to leadership.
• Advise senior leaders on organizational strategy and influence cross-functional stakeholders.
• Develop repeatable solutions that can scale across the organization.
• Design and implement large-scale events including logistics and content.
• Mentor and develop junior program managers or coordinators.
• Collaborate generously with the broader organization and maintain a focus on the bigger picture.
• Handle sensitive and confidential information with integrity and discretion.
• Adapt to changes and re-prioritize tasks fluidly as needed.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.