System Development Engineer II, Customer Experience Infrastructure
AmazonSystem Development Engineer II, Customer Experience Infrastructure
AmazonLocation
Austin, TX
Type
Full-time
Posted
8/18/2026
Compensation
$129,200 - $174,800 per year
Job description
As a Systems Development Engineer on the Customer Experience Infrastructure team at Amazon Robotics, you will focus on building innovative self-service infrastructure management solutions. Your work will empower operations teams across Amazon's global fulfillment network by developing AWS-style services and automation tools. You will collaborate with Senior SDEs and Principal Engineers to implement features that enhance customer experiences and simplify complex infrastructure. This role offers opportunities for rapid technical skill growth while contributing to impactful projects.
Requirements
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- 2+ years of non-internship professional software development experience
- Bachelor's degree or equivalent in Computer Science
- Experience with distributed systems at scale
- Knowledge of database systems and SQL
- Knowledge of a front-end language such as Javascript, CSS, or HTML
Responsibilities
- Build self-service tools and platform features that enable infrastructure discovery, deployment, and management for operations teams across Amazon's global fulfillment network.
- Develop APIs, data pipelines, and integrations with AWS services and internal systems to create end-to-end automation that serves both technical and non-technical customer personas.
- Write well-tested, production-ready code from requirements gathering through implementation, testing, deployment, and operational assistance.
- Work with product managers, UX designers, and cross-functional engineering teams to deliver cohesive customer experiences and contribute to technical direction.
- Enable the reliability and performance of production services, participate in on-call rotations, and contribute to operational runbooks and monitoring improvements.
Benefits
- Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.
H-1B filing history
Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026
Filing entity: Amazon Com Services Llc
As of Aug 23, 2026
Initial approvals
3,290
FY2026
Approval rate
99.1%
FY2026
LCA certified
32,937
FY2026
Entry-level share
10.6%
FY2026
Initial approvals YoY
+9%
Trend
LCA certified YoY
-44%
Trend
Initial approvals by fiscal year
Approval rate by fiscal year
Continuing vs initial approvals
LCA certified positions by quarter
LCA certified positions by fiscal year
Based on public USCIS and DOL filings; not a sponsorship guarantee.
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