JobsSystem Development Engineer II, Customer Experience Infrastructure
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System Development Engineer II, Customer Experience Infrastructure

Amazon

Location

Austin, TX

Type

Full-time

Posted

8/18/2026

Compensation

$129,200 - $174,800 per year

Undergraduate with 2+ Years of Experience
H-1B FY202699.1% approval+9% YoY
👑 Elite sponsor

Job description

As a Systems Development Engineer on the Customer Experience Infrastructure team at Amazon Robotics, you will focus on building innovative self-service infrastructure management solutions that empower operations teams across Amazon's global fulfillment network. You will work closely with Senior SDEs and Principal Engineers to develop AWS-style services and automation tools. This role emphasizes problem-solving through teamwork and aims to simplify complex infrastructure for customers. You will have opportunities for technical growth while contributing to impactful projects.

Requirements

  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust
  • Experience with Linux/Unix
  • Experience with CI/CD pipeline build processes
  • Bachelor's degree in computer science or equivalent
  • 2+ years of non-internship professional software development experience
  • Experience with distributed systems at scale
  • Knowledge of database systems and SQL
  • Knowledge of a front-end language such as Javascript, CSS, or HTML

Responsibilities

  • Build self-service tools and platform features that enable infrastructure discovery, deployment, and management for operations teams across Amazon's global fulfillment network.
  • Develop APIs, data pipelines, and integrations with AWS services and internal systems to create end-to-end automation that serves both technical and non-technical customer personas.
  • Write well-tested, production-ready code from requirements gathering through implementation, testing, deployment, and operational assistance.
  • Work with product managers, UX designers, and cross-functional engineering teams to deliver cohesive customer experiences and contribute to technical direction.
  • Enable the reliability and performance of production services, participate in on-call rotations, and contribute to operational runbooks and monitoring improvements.

Benefits

  • Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.

H-1B filing history

Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026

Filing entity: Amazon Com Services Llc

As of Aug 23, 2026

Initial approvals

3,290

FY2026

Approval rate

99.1%

FY2026

LCA certified

32,937

FY2026

Entry-level share

10.6%

FY2026

Initial approvals YoY

+9%

Trend

LCA certified YoY

-44%

Trend

Initial approvals by fiscal year

Approval rate by fiscal year

Continuing vs initial approvals

LCA certified positions by quarter

LCA certified positions by fiscal year

Based on public USCIS and DOL filings; not a sponsorship guarantee.

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