The ServiceNow Consulting Manager role at EY involves leading ServiceNow Transformation teams in a rapidly growing area of the business. This position requires interaction with business stakeholders to evaluate models, processes, and operations while translating business requirements into technical specifications. The manager will also analyze technology solutions to ensure they meet business needs and collaborate with technical teams on system architecture. This client-visible role offers opportunities to develop team leadership skills and establish new client relationships.

• A bachelor's degree in Computer Science, Information Systems Management, Engineering, or a similar discipline.
• Typically, no less than 4 - 6 years of relevant ServiceNow HRSD project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of one of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – HR Service Delivery.
• 5+ years of Big 4 or equivalent consulting experience.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.
• Manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources.
• Provide guidance and industry-leading practice expertise for ServiceNow HRSD process implementations.

• Ernst & Young (EY) offers a comprehensive and competitive benefits package designed to support the well-being of its employees across various dimensions.