The Co-Op Package Consultant role at IBM focuses on supporting Microsoft Dynamics 365 Customer Engagement implementation projects for public sector clients. This position offers hands-on exposure to CRM systems and business process design within a collaborative consulting environment. The role emphasizes continuous learning and mentorship, with the potential for advancement to a full-time Associates program after graduation. Candidates will engage with clients to document business processes and translate them into D365 configurations.

• Currently pursuing a university degree with a track record of academic success.
• Strong interpersonal skills that enhance collaboration and relationship building.
• Ability to work in-office, on-site in State College, PA during the academic year.
• Interest in and knowledge/experience with SAP Software.

• Support Microsoft Dynamics 365 Customer Engagement implementation and configuration projects.
• Gain exposure to Dynamics 365 Customer Engagement configuration under the guidance of senior consultants.
• Assist in testing, validating, and documenting D365 configurations to meet client requirements.
• Participate in CRM implementation activities including system design and user acceptance testing.

• IBM offers competitive compensation, healthcare coverage, retirement programs, paid parental leave, tuition assistance, wellness programs, flexible work options, and extensive learning and certification resources.