Engineering Program Manager, AppleCare Hardware Testing & Operations
AppleEngineering Program Manager, AppleCare Hardware Testing & Operations
AppleLocation
Sunnyvale, CA
Type
Full-time
Posted
8/22/2026
Compensation
Not listed
Job description
The Engineering Program Manager at Apple is responsible for managing the business and technical strategy for EFFA and NPI Hardware Testing Labs. This role focuses on driving strategic growth through new business opportunities in hardware testing, AI/ML, and diagnostics. The ideal candidate will lead cross-functional teams to ensure readiness and operational efficiency while navigating complex challenges. Strong leadership, communication, and organizational skills are essential for success in this dynamic environment.
Requirements
- BS or MS in Electrical Engineering, Mechanical Engineering, or Computer Science or equivalent experience.
- Over 7 years of diverse industry experience in project/program management, new product development, supply chain, operations, or engineering.
- Excellent communication skills, with the ability to articulate complex technical concepts to cross-functional teams and leaders.
- Strong critical thinking and problem-solving skills.
- Strong time management and organizational skills, with the ability to prioritize tasks effectively.
- Self-motivated with a collaborative spirit to build strong relationships with other engineering teams.
- Masters in an Engineering field and/or MBA.
- Experience in managing procurement, inventory, supply chain, operations, and lab management responsibilities.
- Experience working on complex and ambiguous business problems in an engineering or operations role.
- Experience developing business models to drive strategy and decision-making.
Responsibilities
- Manage business, technical strategy, readiness, and operations for EFFA and NPI Hardware Testing Labs.
- Drive strategic expansion of lab testing scope by identifying and pursuing new business opportunities.
- Lead cross-functional discussions to define EFFA HW Testing and NPI Early Engagement scope.
- Coordinate with Engineering teams to evaluate test station compatibility and develop bring-up plans.
- Drive AI and automation initiatives to improve productivity and reduce manual workflows.
- Develop end-to-end lab bring-up plans, accounting for complexity and resource allocation.
- Collaborate with partners to define test station bring-up and qualification requirements.
- Manage BOM review discussions to finalize equipment requirements.
- Coordinate equipment decisions and support buyers during BOM reviews.
- Provide technical leadership for test station readiness and maintain expertise on test processes.
- Complete budget forecasts across all programs and present to leadership and stakeholders.
- Present effectively at all levels within the company, adapting style for different audiences.
- Develop and present compelling business cases based on cost/benefit analysis.
Benefits
- Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.
H-1B filing history
Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026
Filing entity: Apple Inc
As of Aug 23, 2026
Initial approvals
1,065
FY2026
Approval rate
99.0%
FY2026
LCA certified
9,221
FY2026
Entry-level share
5.6%
FY2026
Initial approvals YoY
+30%
Trend
LCA certified YoY
-35%
Trend
Initial approvals by fiscal year
Approval rate by fiscal year
Continuing vs initial approvals
LCA certified positions by quarter
LCA certified positions by fiscal year
Based on public USCIS and DOL filings; not a sponsorship guarantee.
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