This role at Esri is focused on becoming a technical expert in ArcGIS Enterprise Business Analyst while collaborating with various stakeholders to ensure product quality and readiness for release. The position involves supporting the software product life cycle, contributing to UX design, testing, and documentation. Candidates will also engage in crafting product demonstrations and guiding best practices for users. This is an opportunity for GIS professionals to work on impactful cloud and on-premises products used globally.

• 5+ years of experience with Esri software including ArcGIS Enterprise, ArcGIS Pro and ArcGIS Online
• Excellent written, verbal and presentation skills with the ability to communicate complex concepts to a variety of audiences
• Extensive knowledge of Windows and Linux, with working knowledge of Kubernetes
• Understanding of the ArcGIS APIs and location services such as GeoEnrichment
• Experience debugging web services and client applications with browser developer tools and tools such as Fiddler
• Proven ability to work in a fast-paced team environment, but also self-driven to make a difference
• Bachelor’s degree in geography, GIS, computer science, or related field

• Become an ArcGIS Enterprise Business Analyst extension technical expert and collaborate with software developers, product engineers, product managers, and other stakeholders to determine product quality and release readiness.
• Support the software product life cycle by contributing to software requirements definition, continuous improvement processes, UX design, testing, documentation, release, and support.
• Identify and track software issues, build reproducible QA scenarios and communicate test results.
• Craft product demonstrations, give presentations, create videos, blogs, and supporting materials that guide best practices for users.
• Triage and prioritize issues from customers, gather requirements from customers and evaluate new features for future releases.
• Support software migration and development across enterprise and highly scalable operating environments.
• Support development of multi-national, on-premise data packages and software components.