The Delivery Solutions Architect (DSA) at Databricks plays a crucial role in empowering customers to leverage the Databricks Data Intelligence Platform. This hybrid role combines technical expertise and commercial acumen, focusing on driving growth and ensuring customer success. The DSA will collaborate with sales and engineering teams to maximize the value customers derive from the platform. Reporting to a DSA Manager, the role involves engaging with stakeholders and leading technical strategies for complex customer use cases.

• 5+ years of experience accountable for technical project or program delivery in Data and AI.
• Programming experience in Python, SQL, or Scala.
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
• Understanding of solution architecture for distributed data systems.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• Can travel up to 30% when needed.

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers.
• Lead the post-technical-win account strategy and execution plan for Databricks use cases within strategic accounts.
• Serve as the accountable technical leader for specific use cases and customers across multiple selling teams.
• Be the first contact for any technical issues or questions related to production or go-live status.
• Leverage Shared Services, User Education, and Support resources, escalating to subject matter experts when necessary.
• Create, own, and execute a point of view on how key use cases can be accelerated into production.
• Partner with Databricks Product and Engineering teams on new product innovations and upgrades.
• Develop an execution plan spanning all customer-facing technical roles and teams.
• Provide internal and external updates to the Technical GM on usage and customer health.