This role is part of the global controls team at AWS, focusing on troubleshooting, project management, and maintaining building management and electrical power monitoring systems. The team consists of motivated experts in the data center industry, dedicated to innovating processes and standards. The position requires collaboration with internal customers and stakeholders to ensure effective operation of BMS and EPMS systems. The role emphasizes the importance of technical support and project execution in critical environments.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field plus 5+ years of relevant controls experience, or 10+ years of relevant controls experience in lieu of a degree.
• 5+ years of experience with industrial controls in critical environments such as data centers, pharmaceutical, or manufacturing.
• 4+ years of general project or vendor management experience associated with construction and project execution.
• Experience designing, configuring, programming, installing, troubleshooting, or servicing HVAC Controls or Electrical SCADA systems.
• Experience using common industrial communication protocols such as MQTT, BACnet, and/or MODBUS.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Ability to manage multiple stakeholder deliverables and navigate difficult situations.
• Registered as a Professional Engineer (PE) or certified Project Management Professional (PMP).
• Prior AWS/Amazon experience is preferred.
• 4+ years of military service is a plus.

• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during the life cycle of the data center.
• Review results and action items from quarterly maintenance for BMS and EPMS and take actions to resolve them.
• Develop BMS and EPMS project scopes of work, schedules, budgets, and levels of effort for projects requested by customers and stakeholders.
• Manage the scope, schedule, finance, and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement activities including requests for quotations, responding to requests for information, and reviewing vendor proposals.
• Participate in the AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project-related meetings, coordinate with project leaders, and regularly report status to Controls and stakeholder management.
• Support Controls projects related to commissioning activities in the data centers.
• Review, implement, troubleshoot, and iterate on the controls sequence of operation and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit assigned in-operation data centers to troubleshoot, meet customers, and supervise vendor work to ensure compliance.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.