The Sr. Field Technical Program Manager (TPM) role in the Forward Deployed Engineering team at Databricks is crucial for delivering complex technical projects that enhance customer success and drive business growth. This position involves managing multiple customer projects post-sales, ensuring high satisfaction through effective project management and technical expertise. The TPM acts as a bridge between Field Engineering and internal teams, including Sales and Product. The role requires adaptability to changing project requirements and a strong understanding of data platform technologies.

• 5+ years of experience in Technical Program Management, preferably in a B2B SaaS, cloud, or data engineering/analytics company.
• A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Proven ability to manage complex, cross-functional technical programs and deliver results in a fast-paced environment.
• Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Foundational knowledge of the data and AI landscape, including data warehousing, data lakes, ETL, streaming, data science, and machine learning.

• Own delivering customer outcomes for approximately five concurrent customer projects, ensuring high customer satisfaction.
• Develop detailed technical project plans from finalized proposals or statements of work, setting specific milestones, objectives, and key results.
• Drive measurable weekly progress with detailed tracking and by mitigating risks to project objectives, ensuring projects stay on track.
• Facilitate effective meetings across technical and non-technical stakeholders, from engineering standups to executive steering committees.
• Adapt to changing project requirements and priorities, proactively steering projects around challenges and collaborating across Professional Services, Engineering, and Sales teams.
• Leverage and expand understanding of data platform technologies and processes to drive customer outcomes faster.
• Define and implement new processes and operational cadences to improve the efficiency and effectiveness of the Professional Services team.