As a Staff Engineer at Databricks, you will work at the intersection of product development and machine learning, focusing on enhancing customer engagement through AI-powered solutions. You will lead the design and development of systems aimed at improving evaluation, answer retrieval, and quality for customer assistance. The role requires a deep understanding of user behavior and the ability to analyze complex technical use cases. You will also contribute to architectural decisions and drive engineering excellence across the team.

• 6+ years of industry experience building and operating large-scale distributed systems.
• Demonstrated technical proficiency in machine learning and software engineering.
• The capacity to define and structure solutions in ambiguous problem domains.
• Ability to mentor and guide junior engineers.
• Track record of driving high-impact, technically complex initiatives.

• Lead design, development, and deployment of systems for evaluation and answer retrieval.
• Ensure performance, reliability, and accuracy of knowledge systems through architectural decisions.
• Drive best practices for engineering excellence, including design reviews and code quality.
• Deliver high-quality, production-ready code and services end-to-end.
• Contribute to longer-term technical planning and support strategic initiatives.