The Sr. Software Engineer – Applied AI at GEICO will lead the development of innovative AI products within the Unified Communications Service Engineering team. This role focuses on leveraging large language models to transform the insurance business by creating robust and scalable consumer experiences. The engineer will work collaboratively across functions to design and deploy AI solutions that enhance customer interactions. The position requires a blend of technical expertise and a passion for driving impactful change through technology.

• 4+ years of professional software engineering or applied machine learning experience.
• 1+ years working with Generative AI or LLM-based systems in production.
• Strong experience with Python and modern AI frameworks.
• Proven track record building scalable, resilient, secure, and maintainable systems.
• Strong understanding of agent architectures and workflow orchestration.
• Ability to work deeply with engineers, product managers, and domain experts.
• Experience mentoring engineers in AI and agent-based system design.
• History of delivering measurable business outcomes with AI solutions.
• Solid competency in distributed systems and reliability engineering.

• Evaluate and prioritize opportunities to automate business processes using AI.
• Architect, build, and deploy AI solutions for high-value workflows.
• Design and implement AI agents and workflows to automate complex processes.
• Develop, deploy, and operate services that meet high standards for production.
• Use knowledge graphs to enhance reasoning and multi-step workflows.
• Collaborate with product, engineering, operations, and analytics partners.
• Coach engineers and scientists in AI and LLMs through pairing and reviews.
• Explore new models and frameworks to apply to real-world challenges.
• Provide technical guidance on architecture and deployment within teams.
• Run end-to-end experimentation to validate and improve AI solutions.
• Establish and promote engineering best practices for production AI systems.