The role at GEICO involves developing quality assurance criteria in collaboration with stakeholders to support the claims process. The position requires reviewing and monitoring quality assurance reviews across various commercial and business auto lines to ensure compliance with regulatory requirements and internal policies. The successful candidate will conduct complex analyses of processes and documentation while supporting state-requested regulatory quality reviews. This position emphasizes both independent and team-oriented work, requiring effective communication skills and the ability to manage multiple tasks.

• 3+ years of commercial auto casualty, cargo, or hazmat claims experience.
• Previous claim handling experience is acceptable if currently in an analyst role.
• Exposure across multiple claim types is preferred.
• Must attain and maintain the required licenses issued by state insurance departments.
• Must be able to learn and apply large amounts of technical and procedural information.

• Develop quality assurance criteria in conjunction with stakeholders.
• Review and monitor quality assurance reviews across all commercial and business auto lines.
• Conduct complex analyses of processes, documentation, and controls.
• Support state requested regulatory quality reviews.
• Work in a solution-oriented manner to identify and support effective resolutions.