The Senior Engineer role at GEICO involves designing, developing, and deploying large-scale distributed AI applications to enhance customer self-service across various communication channels. The Service Engineering team is focused on revolutionizing customer service through AI and multi-agent systems. The ideal candidate will have a strong technical background and experience in building scalable solutions that deliver measurable business impact. This position requires collaboration with cross-functional teams to translate business requirements into effective AI/ML solutions.

• Hands-on proficiency with modern AI/ML frameworks and tools such as TensorFlow and PyTorch.
• Proven experience designing, developing, and deploying AI or machine learning models in production environments.
• Strong software engineering background with expertise in building large-scale distributed systems, preferably in a cloud environment.
• Experience with Microsoft Dynamics CRM and Microsoft Power Platforms is preferred.
• Ability to excel in a fast-paced, startup-like environment.

• Design, develop, and deploy large-scale distributed AI applications that power customer self-service across multiple communication channels.
• Build and optimize multi-agent systems that enable intelligent, collaborative decision-making.
• Collaborate with cross-functional teams to translate business requirements into scalable AI/ML solutions.
• Ensure system reliability, scalability, and performance through best practices in architecture, testing, and monitoring.
• Stay at the forefront of AI and distributed systems research, bringing innovative approaches into production.