The Staff Engineer role at GEICO involves leading the development of large-scale distributed AI applications that enhance customer self-service across various communication channels. The Service Engineering team focuses on leveraging AI and multi-agent systems to improve customer experience and operational efficiency. Candidates should possess a strong technical background and be adept at collaborating with cross-functional teams to deliver innovative solutions. This position offers the opportunity to work in a fast-paced environment that values innovation and quality.

• Hands-on proficiency with modern AI/ML frameworks and tools such as TensorFlow and PyTorch.
• Proven experience designing, developing, and deploying AI or machine learning models in production environments.
• Strong software engineering background with expertise in building large-scale distributed systems, preferably in a cloud environment.
• Demonstrated ability to apply AI/ML solutions to real-world business problems.
• Experience in building products using micro-services oriented architecture and extensible REST APIs.
• Experience with continuous delivery and infrastructure as code.
• Experience with application monitoring tools and performance assessments.

• Design, develop, and deploy large-scale distributed AI applications that power customer self-service.
• Build and optimize multi-agent systems for intelligent decision-making.
• Collaborate with cross-functional teams to translate business requirements into scalable AI/ML solutions.
• Ensure system reliability, scalability, and performance through best practices.
• Stay updated on AI and distributed systems research to bring innovative approaches into production.
• Share best practices and improve processes within and across teams.