The Loan Doc & Proc Assoc Analyst is a developing professional role focused on managing and reviewing loan documentation within a complex loan operations environment. This position requires a good understanding of industry practices and the ability to communicate effectively with diverse audiences. The role involves processing loans, resolving documentation issues, and minimizing risks to the bank. The individual will work closely with team members and external customers to ensure smooth loan transactions and compliance with policies.

• 0-2 years of experience in loan processing or related fields
• Basic knowledge of business processes, systems, and tools used in the loan process
• Demonstrate understanding of loan processes, procedures, products, and services
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Awareness of risk types, policies, and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhere to policies
• Bachelor’s/University degree or equivalent experience

• Manage preparing and reviewing loan documentation while providing support to various tasks related to the loan process.
• Independently process and close loans within a complex loan operations environment.
• Provide day-to-day loan transactional processing, including booking cash transactions and making payments.
• Perform loan reconciliations and input general ledger entries and complex calculations.
• Identify and resolve problems related to loan documentation and processing activities.
• Make recommendations to management to support process improvement.
• Design and analyze moderately complex loan documentation reports to meet management requirements.
• Minimize risk to the bank by understanding and monitoring procedural requirements.
• Timely manage and escalate all requests and issues related to loan processing.
• Interact directly with external customers to disseminate or explain information.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.