The Tech Lead at Databricks will focus on enhancing platform observability and proactive monitoring. This high-impact role requires expertise in platform reliability and incident response, ensuring a seamless customer experience. The successful candidate will lead investigations, design monitoring solutions, and drive improvements for platform stability. Collaboration with cross-functional engineering teams is essential to resolve incidents and enhance overall service reliability.

• Minimum of 6 years of experience as an SRE, DevOps Engineer, Production Engineer, or similar role.
• Production-level experience with at least one major cloud provider (AWS, Azure, GCP) and proficiency in container and orchestration technologies (Docker, Kubernetes).
• Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, and PagerDuty.
• Strong proficiency in Python or similar languages with the ability to build production-quality automation tools.
• Experience owning critical phases of the incident lifecycle from detection through resolution and post-mortem analysis in demanding production environments.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field.

• Lead platform incident investigation, coordinating cross-functional teams through rapid detection, mitigation, and resolution to minimize customer impact.
• Conduct thorough post-incident root cause analysis across infrastructure, services, and cloud providers to identify systemic patterns and prevent future occurrences.
• Design and implement customer-focused alerting pipelines and end-to-end observability workflows to enhance detection coverage and reduce mean time to detection.
• Build automation tools, establish reusable monitoring patterns, and resolve reliability gaps that directly impact customer experience.
• Provide mentorship to junior engineers on observability patterns, alert design, and service health metrics.
• Participate in on-call rotation.