Rivian is seeking a Staff Advanced Diagnostics Engineer to act as a technical authority for factory and vehicle software diagnostics. This role focuses on leading the triage, investigation, and resolution of complex issues affecting vehicle quality and production. The engineer will work closely with cross-functional teams to establish scalable diagnostic methods and improve workflows. A hands-on approach is essential as the engineer will navigate between vehicle systems, factory equipment, and software tools.

• Bachelor's degree in electrical engineering, computer engineering, software engineering, systems engineering, or a related technical field; equivalent experience may be considered.
• Typically 6+ years of relevant experience in automotive systems, vehicle software, factory software, electrical hardware, manufacturing engineering, test engineering, reliability engineering, or advanced diagnostics.
• Deep experience troubleshooting complex hardware and software systems in a production, launch, test, or service environment.
• Demonstrated experience leading root-cause investigations and corrective actions for complex or recurring issues.
• Strong understanding of vehicle electrical architectures, ECUs, communication networks, and diagnostic concepts.
• Experience with one or more of CAN, CAN FD, LIN, Automotive Ethernet, UDS, or related vehicle communication protocols.
• Experience analyzing software logs, network traces, production data, test results, and system telemetry.
• Proficiency with diagnostic and debugging tools such as CANalyzer, CANoe, Wireshark, oscilloscopes, multimeters, data acquisition systems, or comparable tools.
• Strong technical writing and communication skills, including the ability to present complex findings to engineers, operators, executives, and other stakeholders.

• Act as a senior technical first responder for complex vehicle, factory software, electrical hardware, and production-impacting issues.
• Lead structured triage and root-cause analysis for recurring or high-severity concerns across manufacturing and vehicle systems.
• Own problem resolution using disciplined methods such as 8D, fault-tree analysis, data analysis, fault reproduction, and controlled experimentation.
• Investigate issues across vehicle ECUs, networks, diagnostics interfaces, embedded software, factory applications, end-of-line systems, and supporting IT infrastructure.
• Use vehicle diagnostic tools, production data, logs, traces, network captures, and electrical test equipment to isolate failures and validate corrective actions.
• Partner with various engineering and operational teams to drive issues to closure.
• Support lineside, end-of-line, launch, rework, and flash-lab investigations, including hands-on testing and vehicle or station troubleshooting.
• Define and improve escalation pathways, triage standards, diagnostic playbooks, and response workflows for factory and vehicle software issues.
• Develop dashboards and metrics that improve prioritization, response time, and recurrence prevention.
• Identify systemic patterns across vehicles, stations, software versions, configurations, suppliers, and production processes.
• Translate diagnostic findings into clear requirements, defect reports, containment plans, and corrective-action recommendations for engineering and manufacturing owners.
• Influence future vehicle, factory software, and diagnostic-tool architecture by communicating lessons learned and design-for-diagnostics opportunities.
• Establish technical standards for issue severity, evidence collection, reproduction, ownership, escalation, and closure criteria.
• Mentor engineers and technicians in advanced troubleshooting, data-driven problem solving, and effective technical communication.
• Represent Advanced Diagnostics in technical reviews, launch readiness forums, incident reviews, and leadership decision-making meetings.

• Employees at Rivian are often offered comprehensive health, dental, and vision insurance, a 401(k) with company match, ESPP and potential RSU grants, performance bonuses, and generous time off including paid parental and sick leave. Perks can include 24/7 mental-health coaching and therapy, Hinge Health for Anthem enrollees, tuition assistance and professional development, plus on-site food and a wide range of employee discounts on items like computers, mobile phones, home loans, and pet care.