The Technical Solutions Engineer role at Google focuses on troubleshooting complex technical issues for customers on the Google Cloud Platform. This position requires a strong background in coding and debugging, as well as experience with public cloud services. The engineer will act as a subject matter expert, advising customers and internal teams on best practices. The role involves continuous global support and collaboration on large-scale strategic projects.

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field and 5 years of progressive post-baccalaureate experience in the job offered or in a Technical Solutions Engineer-related occupation.
• Alternatively, will accept 7 years of experience in the job offered or in a Technical Solutions Engineer-related occupation.
• 5 years of experience in reading and debugging code in general-purpose languages such as Java, C++, Python, Shell, Go, JavaScript.
• Experience troubleshooting technical issues in hardware, software, and applications using root cause analysis.
• Experience with public cloud services and infrastructure such as GCP, AWS, or Azure.

• Troubleshoot complex technical issues for customers on Google Cloud Platform using debugging, system administration, and data analysis.
• Act as a subject matter expert for customers and internal teams, advising on technical best practices.
• Drive product and process improvements by identifying trends and resolving bugs at the code level.
• Deliver continuous global support by working within a 24x7 team model.
• Contribute to large-scale strategic projects by helping define scope and driving execution of project plans.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.