We are seeking a Software Development Engineer to develop a unified customer personalization service that leverages Generative AI and machine learning techniques. This role focuses on enhancing customer experiences by creating personalized interactions that adapt in real-time to preferences and behaviors. As a leader in this initiative, you will drive technological breakthroughs that enhance millions of customer interactions daily. The position is based in Seattle, WA, and offers a competitive salary and comprehensive benefits.

• 5+ years of non-internship professional software development experience
• 5+ years of programming experience with at least one software programming language
• 5+ years of experience leading design or architecture of new and existing systems
• Experience as a mentor, tech lead, or leading an engineering team
• 5+ years of experience in the full software development life cycle, including coding standards and testing
• Bachelor's degree in computer science or equivalent

• Develop a unified customer personalization service to enhance customer experiences
• Leverage advanced AI and machine learning techniques to uncover insights from customer interactions
• Drive technological breakthroughs that improve customer interactions on a daily basis
• Create a seamless, personalized experience that adapts to customer preferences and behaviors

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.