The Service Engineer II, Exteriors at Rivian is responsible for overseeing the design for serviceability on current vehicle programs. This role requires independent judgment and collaboration across various engineering subsystems. The engineer will monitor engineering change requests and assess their service impact while developing appropriate service strategies. The position is hybrid and based in Irvine, CA, reporting to the Manager of Service Engineering- Exteriors.

• BS in Mechanical Engineering, Automotive Technology or equivalent.
• 2+ years of experience in service, aftersales, and engineering environment.
• Experience with managing service parts at an automotive OEM preferred.
• Knowledge of automotive design and development process and general best practices.
• Proficiency in extracting accurate data and adept interpretation for informed decision making.
• Experience in Enovia, 3DEXPERIENCE CATIA, JIRA, SAP or equivalent.

• Oversee all aspects of Interiors change management on current vehicle program.
• Track design changes in the early stages of change management and define the service part strategy.
• Monitor and triage assigned engineering change requests to assess service impact.
• Actively participate in engineering design and change review boards.
• Track change content requests for current programs and collaborate cross-functionally.
• Coordinate with service parts planning and sourcing teams to align on inventory strategy.
• Investigate and determine interchangeability of new releases with respect to existing parts.
• Lead on-vehicle trials to define and validate service strategies.
• Identify, define, and escalate emerging service concerns through appropriate channels.
• Present proposed service strategies at internal review boards.

• Employees at Rivian are often offered comprehensive health, dental, and vision insurance, a 401(k) with company match, ESPP and potential RSU grants, performance bonuses, and generous time off including paid parental and sick leave. Perks can include 24/7 mental-health coaching and therapy, Hinge Health for Anthem enrollees, tuition assistance and professional development, plus on-site food and a wide range of employee discounts on items like computers, mobile phones, home loans, and pet care.